Information Technology Roles and Responsibilities

Leaders to Leader in Riyadh, Jubail, Khobar, Jeddah, Madina, Makkah, Dammam and Yanbu.

Information Technology components

Software, Hardware, Networking, Engineering, Technology, IT Management, IT Consultancy and IT Resources

Main Responsibilities of Information Technology Company

Information Technology has many core components which often follow how an IT department is structured. These components include Hardware, Software, Networking & Communications Infrastructure, Business Intelligence & Reporting, Support, Leadership, Planning, and Governance.

Strategic information technology investments create value by addressing persistent business needs of an organization. Value creation can be as different as are businesses and industries using IT as a core functional resource.

We have viewed "Value" as the real or perceived worth, usefulness, or importance of a given activity or service. One way to look at IT service value is to consider the cost of the IT service versus the cost of providing the service manually. Another way to look at IT value is to consider the benefits of the service provided that would be impossible to accomplish without IT.

So, when addressing your persistent business needs find solutions that fit your business process or are adaptable enough to support them. Make sure the business owners (functional leaders) are involved in evaluating and selecting software solutions. IT leaders should be involved in RFP's, vendor proposals, and evaluations but it is imperative the business owners know they own the software, not IT. IT is responsible for the infrastructure, making sure the environment is secure, stable, and up to date but the business owner is responsible for day to day use of the system, training, and supporting user content/functional questions. IT needs to support the hardware, communications infrastructure, interact with the software company to resolve technical issues, apply updates/patches, etc.

From a governance point of view IT should not be calling all the shots. The organizations management team should drive priorities and IT should execute a plan to support the persistent business needs based on the company's strategy and operational goals. It is so important to understand Return on Investment when using organizational capital for making IT investments.

Small organizations tend to have IT staff that wear many hats and perform several of the functions We've discussed. Larger organizations have a larger staff with more specific roles.

Ahmed Ashfaq

Dedicated Project Manager with 15+ years experience application development, web development, database structure query language(SQL), database administration(DBA), OOD, client/server architecture, self-test automation, management information systems, LAN/WAN networks, server application and configuration, TCP/IP administration, SEO development and troubleshooting.

Leader of information technology teams; instill a shared, enthusiastic commitment to latest technologies as a key driver of company goal attainment. Lead by example and ensure the execution of all software, hardware, networking and technology operations policies.